Terms of service

Overview

Welcome to Grace Hollis! The terms "we", "us" and "our" refer to Grace Hollis. Grace Hollis operates this online store and website, including all related information, content, features, tools, products and services ("Services").

By visiting our site or purchasing something from us, you agree to these Terms of Service and our Privacy Policy.

SECTION 1 – ACCESS AND ACCOUNT

By using this site, you represent that you are at least the age of majority in your jurisdiction of residence.

You agree to provide accurate, complete and up-to-date purchase and account information for all purchases made. You are responsible for the security of your account and password.

SECTION 2 – PRODUCTS

We attempt to display our products' images, colours and descriptions as accurately as possible. However, actual colours and appearance may vary depending on your device's display settings.

We reserve the right to modify products or discontinue their sale at any time without prior notice.

SECTION 3 – ORDERS

Placing an order in our online store constitutes an offer to purchase. We reserve the right to accept or refuse any order.

Once an order is confirmed, it may not be possible to cancel it. All purchases are subject to our Refund Policy.

SECTION 4 – PRICING AND BILLING

All prices are listed in Australian dollars (AUD) and may change at any time without prior notice.

You agree to provide accurate payment information. You authorise us to charge your specified payment method for all purchases made.

SECTION 5 – SHIPPING

All delivery times are estimates and are not binding guarantees.

We are not responsible for delays caused by carriers, customs clearance or other external factors.

Risk of loss passes to you once the order is handed over to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this site, including text, graphics, logos and images, is the property of Jex E-commerce LLC or its content suppliers and is protected by applicable intellectual property laws.

SECTION 7 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Jex E-commerce LLC is not liable for any indirect, incidental or consequential damages arising from your use of the Services.

SECTION 8 – GOVERNING LAW

These Terms of Service are governed by the laws applicable in the jurisdiction of Jex E-commerce LLC, without regard to conflict of law principles, and subject to the consumer protection rights available to you under Australian Consumer Law.

SECTION 9 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at concierge@gracehollis.com.